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Staying safe: robbery
General guidance below. Area-specific crime patterns are on your suburb brief.
Stay aware at ATMs and when carrying valuables. If confronted, your safety matters more than property — comply, get to safety, then report.
Reduce the risk
- Use ATMs inside banks or busy, well-lit places — preferably during the day.
- Put cash and phones away before leaving a shop or machine.
- Vary routines if you regularly carry cash for work; tell someone your plans.
- Keep vehicle doors locked and windows up in slow traffic or when stopped.
If you are confronted
- Hand over what is demanded. Do not resist for property.
- Avoid sudden movements that could escalate the situation.
- Note clothing, height, accents, direction of travel, and vehicle details if it is safe to do so.
- Go somewhere public and call 111. Seek medical help if you are hurt.
Helping your community
- Report robberies and near-misses — even unsuccessful ones help Police see patterns.
- Register street or business CCTV with Community Cam so Police can find cameras quickly.
- Community Patrols and Neighbourhood Support strengthen local eyes and ears.
- Crimestoppers (0800 555 111) takes anonymous tips.
New Zealand resources
- NZ Police — keep safe when out and about
- NZ Police — protect your property
- Community CamRegister CCTV to support investigations
- Community Patrols of New Zealand
- Neighbourhood Support New Zealand
- Victim Support0800 842 846
- Crimestoppers0800 555 111 — anonymous
Community organisations
Local groups that work with Police to build safer, more connected neighbourhoods.
- Neighbourhood Support — tips and adviceHome, vehicle, rural, fraud, and community safety guides
- NZ Police — keeping safeHome, out and about, and property advice
Suburb Sense is not affiliated with NZ Police or these organisations. Advice is general — always follow official guidance for your situation.
Need help now?
- Emergency: 111
- Non-emergency Police: 105.police.govt.nz
- Crimestoppers (anonymous): crimestoppers-nz.org · 0800 555 111
- Victim Support: victimsupport.org.nz · 0800 842 846
- Safe to talk (sexual harm): safetotalk.nz · 0800 044 334
- Need to talk? 1737.org.nz · free call or text 1737